COVID-19 RESPONSE: Due to recent circumstances we have had to reevaluate our salon policy. For our safety and yours we have decided to resume zero contact. We would hate to close again for any length of time due to possible exposure. In resuming zero contact we give our clients and myself the best chance at remaining open during these tough months ahead. We will once again be using the large run to drop off and pick up as we did for the month of May. You will simply take your pet to the pen and remove all collars/leashes. Call us to let us know your pet is safely secured in our pen and we will be out almost immediately to get him or her! Instructions will be posted on the gate! All our clients did a fantastic job of picking up and dropping off on time and following our distancing guidelines before and we hope that is the case this time. We will also be suspending ALL drop off/ pick up services and housecalls once more. I know this can be extremely frustrating but we ask for understanding. I do not have a date at this time for when we will resume these services. Please be honest with your groomer if you or anyone in your household is experiencing any Covid-19 symptoms, waiting on test results,or have been in contact with anyone who is positive. Your honesty keeps us from being possibly exposed and having to close our doors. We will stay open unless forced to close by government or exposure to the virus. Your safety and ours is our number one priority. Blessings and hugs to your family and our furry friends.
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​No-Show/Cancellation Policy: If you are unable to keep your appointment please call/text/ or message us on facebook 24hrs prior to your appointment time. Same day cancellations will be charged a $25 fee upon the next appointment. I do one on one appointments only therefore I have to keep to a schedule. If you know you are running behind, please give me as much notice as possible so I can accommodate you to the best of my ability.


No Sedation Policy: I will not groom any pet that is under any sedation or medication that makes the animal drowsy unless agreed upon PRIOR to booking the appointment, and I have discussed it with your veterinarian. This includes over the counter drugs such as Benadryl and vet prescribed medications. This is for the safety of both the pet and myself. As a groomer, I do not have the equipment to monitor a pet that has been sedated. Also, pets that have had mild forms of sedation are more prone to being unpredictable which leads to injuries for both parties.

Matted Pet Policy: If your pet is matted, it will be discussed at the time of the appointment. Please be aware of the issues that come along with having a matted pet. When removing the matts from the animal, old wounds can be revealed, as well as infections, and in severe cases parasites such as fleas or maggots. Other skin irritations can occur. Minor swelling, redness, flaky skin, bald patches, bruising, and hematoma are all POSSIBLE occurrences after matt removal. Your pet may also be sore depending on the degree of the matting. My job is make the process as comfortable as possible for the animal. When it comes to severe cases of matting, I will do what is the safest and least painful for the pet and then try to accomplish the style of your choice.


Veterinary Care Policy: If I feel that your pet needs to be seen by a veterinarian while in my care, I will rush them to the nearest Veterinary office. If the injury in question was caused by myself, I will cover the expenses. If the injury or illness was caused prior to the grooming service, the expenses will be placed under your name. If a health problem appears with your pet within a 12 hour period after grooming, please contact me immediately so we can discuss the issue and possible causes. Any issues after that time, I cannot be held directly liable if the situation wasn't brought to my attention quickly.


Unhappy Groom Policy: If you are unsatisfied with how your pet's groom turned out please call me within 48 hours of the appointment so that I can correct the haircut to your liking. All groom corrections are guaranteed to be re-done by me within a week of the initial appointment.